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Privacy Policy of ACRM

ACRM operates the https://acrm.org website, who is a vibrant group with diverse individual backgrounds from all over the world _ all united with the common interest in rehabilitation and evidence-based research to enhance the lives of those with diabling conditions.

This page is used to inform website visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service, the acrm.org website.

If you choose to use our Service, then you agree to the collection and use of information in relation with this policy. The Personal Information that we collect are used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at https://acrm.org, unless otherwise defined in this Privacy Policy. Our Privacy Policy was created with the help of the Privacy Policy Template.

Notice 

Our websites contain links to other websites which are managed by third parties (including their use of cookies). As a user of links, it is your responsibility to understand those third parties’ privacy policies. Once you leave our websites using links, we have no control over information that is submitted to or collected by any third parties and are not responsible for other websites.

Collection of Personal Data

In order to provide our products, services and websites and for the other purposes set out in Use of Information below, we collect and process personal data from our members, students, customers, and other users of our websites, products and services. We may collect information from you such as, but not limited to, your name, email address, mailing address, phone/fax numbers, payment information, education history, employment information, information related to your professional qualifications, designations and memberships and information about your use of our and third-party websites, products and services (“Personal Data“). You are not required to provide us with all of the Personal Data listed above, but if you do not do so, we may not be able to effectively provide you with our products, services and information. In certain circumstances, you will need to provide us with specific categories of Personal Data (including name, email address and payment information) in order to enter into a contract with us and for us to perform that contract.

From time to time and as permitted by applicable law(s), we may collect Personal Data about you and update any existing Personal Data that we currently hold from other third-party sources, including publicly available data sources, publicly available social networking sites such as LinkedIn, your employer or university/school, our credential and designation examination providers, course providers or data brokers.

See “Use of Information” section below for details regarding the ways that we use and process your personal data.

Use of Information
Your Personal Data may be used in the following ways:

  • To provide our products and services to you

  • To enhance and improve our products and services, for example, by performing internal research, analyzing user trends and measuring demographics and interests

  • To process payments from you (including, but not limited to, membership dues and subscriptions, registration fees, voluntary contributions, examination fees, credential and designation fees, or payments for any products or services that you choose to purchase from us)

  • To process payments to you (including, but not limited to, refunds or reimbursements)

  • Internal purposes, such as website and system administration or internal audits and reviews

  • To provide access to restricted parts of our websites.

  • To determine eligibility for membership, credentials, designations and volunteer opportunities

  • To communicate with you regarding your membership and products/services that may be of interest to you

  • To respond to your requests and inquiries

  • To serve relevant advertisements to you when you visit our sites or other third-party sites (including social media platforms)

  • To request your participation in surveys, community groups, or other initiatives which help us to gather information used to develop and enhance our products and services

  • To evaluate your performance on continued learning courses and assist you in the tracking of your progress

  • For administration and registration purposes

  • From time to time we may provide statistics about the usage levels of the Site and other related information to reputable third parties, but these statistics will not include information which will allow you to be identified

  • We may use the information you provide to us and which we obtain from other sources to better understand your interests so we can try to predict what other products, services and information you might be most interested in. This practice is called “profiling”, which involves making automated decisions about you based on this information in order to better enable us to tailor our interactions with you to make them more relevant and interesting. You may object to such profiling at any time by contacting us (see Contact Information/User Rights below).

We will process your Personal Data for the purposes identified above on the following bases:

  1. Our legitimate interests, which include processing such Personal Data for the purposes of providing and enhancing the provision of our products, services and information, as well as advertising further products, credentials, designations, services and information to you;

  2. Where such processing is necessary to perform our contract with you or to take steps before entering into our contract with you; and

  3. As necessary to comply with our legal obligations, resolve disputes and enforce our contractual agreements.

  4. Where such processing is necessary to comply with our obligations to protect members of the public and the public interest, including but not limited to, the maintenance of a member and student directory, regulatory activities and disciplinary actions.

Unless a longer retention period is required by applicable law, we will retain your information for as long as your account is active, as well as for a short additional period afterwards to cover any outstanding issues or queries that may arise in relation to your account (for example, outstanding payments). This period of retention is subject to our review and alteration.

Sharing and Disclosure to Third Parties 
We may disclose your Personal Data to third parties from time to time under the following circumstances:

  1. You request or authorize the disclosure of your personal details to a third party.

  2. The information is disclosed as permitted by applicable law(s) and/or in order to comply with applicable law(s) (for example, to comply with a search warrant, subpoena or court order).

  3. The information is disclosed to your employer, university or tuition provider in the event they have an interest in your data (e.g. they support your exam, tuition, or membership fees).

  4. The information is provided to our agents, vendors or service providers who perform functions on our behalf. See below for additional details.

It is likely that the identity and categories of such third parties will change during the life of your account but, depending on your use of the Site, it is anticipated that your Personal Data will be disclosed to the following categories of third-party service providers who perform functions on our behalf. We require that our third-party service providers only use your Personal Data as necessary to provide the requested services to us and each service provider is subject to a set of terms consistent with this Privacy Policy.

  • Hosting providers for the secure storage and transmission of your data

  • Learning technology and online event providers for the delivery and improvement of web events and learning programs and the tracking of your progress

  • Digital credential providers for the delivery of digital badges earned through your participation in learning programs

  • Identity management providers for authentication purposes

  • Database software providers for the management and tracking of your data

  • Legal and compliance consultants, such as external counsel, external auditors, or tax consultants

  • Advertising partners, including social media providers, for the delivery of targeted advertisements

  • Marketing providers who send communications on our behalf regarding our products and services

  • Payment solution providers for the secure processing of payments you provide to us

  • Publishers and learning providers who develop products on our behalf

  • Technology providers who assist in the development and management of our web properties

  • Outbound call center providers, who may perform outreach on our behalf regarding our products and services

  • Fulfillment and postal vendors for the fulfillment of our products and services

  • Our volunteers or committee members who perform various functions on our behalf

  • Survey and research providers who perform studies on our behalf

Log Data

We want to inform you that whenever you visit our Service, we collect information that your browser sends to us that is called Log Data. This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser version, pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics.

Cookies

Cookies are files with small amount of data that is commonly used an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer’s hard drive.

Our website uses these “cookies” to collection information and to improve our Service. You have the option to either accept or refuse these cookies, and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions of our Service.

Transfer of personal data internationally

By providing us with your personal data, you acknowledge and agree that we may from time to time transfer any of your personal data to any of our offices or to the offices of any of our affiliates, agents or appointed representatives located around the world. We have implemented appropriate safeguards for transfers of personal information originating from the European Economic Area (EEA) to countries located outside of the EEA. These safeguards include implementing standard data protection clauses which have been approved by the European Commission or (in relation to transfers from the European Union to the USA) transferring Personal Data to entities who have signed up to the EU-U.S. Privacy Shield. Please do not submit any personal data to us if you do not wish for your data to be transferred internationally.

Service Providers

We may employ third-party companies and individuals due to the following reasons:

  • To facilitate our Service;

  • To provide the Service on our behalf;

  • To perform Service-related services; or

  • To assist us in analyzing how our Service is used.

We want to inform our Service users that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

Security and Other 
We use reasonable measures to strive to safeguard and secure the personal data we collect. Any transmission of personal information is at your own risk. Technology, such as, but not limited to, Transport Layer Security (TLS) and Secured Socket Layer (SSL), is used to enhance security and reduce risk of loss. Our security practices, processes or technology do not guarantee absolute security of your information and you should take all normal personal precautions such as, but not limited to, not sharing passwords, closing browsers, and not using public networks (e.g., internet cafes, etc.).

Links to Other Sites

Our Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over, and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children’s Privacy

Our Services do not address anyone under the age of 13. We do not knowingly collect personal identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately, after they are posted on this page.

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us.

MAILING ADDRESS:
ACRM
11654 Plaza America Drive, Suite 535
Reston, VA 20190

EMAIL:  MemberServices@ACRM.org

PHONE:  +1.703.435.5335