Book Today at the Headquarters Hotel


720 S. Michigan Ave, Chicago, IL USA 60605

Hotel rates for Single/Double rooms:
Attendee rate: $252 plus taxes
Government rate: $212 plus taxes

Call in codes for 1.877.865.5320
Main Block: CRM
Government Block: CRMG


If you receive a solicitation via email or telephone from any third-party/vendors incorrectly identifying themselves as an official ACRM housing representative, we ask that you please delete the message immediately, ignore any further requests, and contact, +1.703.435.5335 immediately.

ACRM does not endorse booking hotel reservations via another company or source and the Hilton Chicago will not contact you to encourage bookings. We ask that you contact the official headquarters hotel (the Hilton Chicago) directly to secure your accommodations.


Headquarters Hotel: HILTON CHICAGO

Hilton Chicago ACRM Headquarters hotel

HILTON CHICAGO is the optimum headquarters for the ACRM Conference. Superb onsite amenities + easy access to the best of Chicago make this the ultimate venue for efficient collaboration, interdisciplinary magic, and an extraordinary stay.

Close to everything. Far from ordinary.

A magnificent location, overlooking Grant Park, Lake Michigan, and Museum Campus, is just the beginning at Hilton Chicago. Add 234,000 sq. ft. of event space, exceptional dining venues, Athletic Club (with indoor running track, pool, whirlpool, cardio zone, weight zone, and Crossfit) and over 12 specialty suite options and you’ll start to see the allure.

Hilton Chicago is located on Michigan Avenue in the South Loop across from Grant Park and within walking distance of:

  • Millennium ParkStayatHilton_GoldStar_166
  • Buckingham Fountain
  • Shedd AquariumPleaseBookHotelnow_star_166
  • Field Museum
  • Adler Planetarium
  • Lake Michigan
  • State Street Shopping
  • Soldier’s Field
  • and plentiful public transportation

Top Reasons to Book at the Headquarters Hilton

  • SAVE TIME — staying right in the ACTION
  • SAVE MONEY — book your room through ACRM and SAVE
  • CONVENIENCE — you are only an elevator ride away from everything ACRM and located right on the famed Michigan avenue — smack in the middle of city hotspots — Grant Park, museums, Navy Pier, and more
  • HEALTH CLUB — on the 8th floor, it’s the largest hotel gym in Chicago with pool and hot tub with city views
  • HHONORS Club — join the Hilton Honors through the ACRM Fast Track to GOLD program and get EXTRA points and all the cool member benefits including digital check-in.
  • Get the HHONORS APP — TIP: It’s really VERY handy!

Hilton Honors Fast Track

Savings, Convenience, Perks available ONLY at the ACRM headquarters hotel

Extend Your Stay in Chicago

Treat yourself to a few extra days to explore this fabulous city! Attendees may extend their stay at the ACRM discounted rate for up to three days prior to the conference and three days post-conference, i.e., 1-11 Nov 2019, subject to availability.

Hotel Fitness Center

The Hilton Chicago boasts the largest hotel Athletic Club in Chicago featuring an indoor running track, strength training and cardio equipment, Synergy 360, indoor pool, whirlpool and sundeck with views of the Chicago skyline.



Outside the Hilton:

  • Park Grill    11 N. Michigan Ave.  //  +1.312. 521.7275
  • Tesori    65 E. Adams St. // +1.312. 786.9911
  • Tavern at the Park    130 E. Randolph St. // +1.312. 552.0070
  • The Gage    24 S. Michigan Ave. //  +1.312. 372.4243
  • Lockwood Restaurant & Bar    17 E. Monroe St.  //  +1.312. 917.3404
  • Acanto    18 S. Michigan Ave. // +1.312. 578.0763
  • Terzo Piano    159 E. Monroe St.  //  +1.312. 443.8650
  • Remington’s    20 N. Michigan Ave. // +1.312. 782.6000
  • Kurah    1355 S Michigan Ave.  //  +1.312. 624.8611
  • Opart Thai    1906 S State St.  // +1.312. 567.9898
  • Cafe Bionda    1924 S State St.  //  +1.312. 326.9800
  • Giordano’s    1340 S Michigan Ave.  // +1.312. 842.1100
Chicago Water Tower

Michigan Avenue, Magnificent Mile, Chicago © Choose Chicago


The exciting city of Chicago offers something for everyone! Whether you’re looking for music, art, restaurants, shopping, history, or sports, Things to Do in Chicago is the place to start.



Millennium Park
201 E. Randolph St.
Chicago, IL 60601
Phone: (312) 744-6050
Millennium Park is an award-winning center for art, music, and architecture and landscape design. Its prominent features are the Frank Gehry-designed Jay Pritzker Pavilion, the most sophisticated outdoor concert venue of its kind in the United States; the interactive Crown Fountain by Jaume Plensa; the contemporary Lurie Garden designed by the team of Gustafson Guthrie Nichol Ltd, Piet Oudolf and Robert Israel; and Anish Kapoor’s hugely popular Cloud Gate sculpture. Millennium Park is located in the heart of downtown Chicago. It is bordered by Michigan Avenue to the west, Columbus Drive to the east, Randolph Street to the North and Monroe Street to the South.

Right next to Millennium Park is Maggie Daley Park (Great for the kids!)
It is a 20-acre public park in the Loop community area of Chicago. It is near the Lake Michigan shoreline in northeastern Grant Park where Daley Bicentennial Plaza previously stood. Maggie Daley Park, like its predecessor, is connected to Millennium Park by the BP Pedestrian Bridge.

Chicago Children’s Museum
700 E. Grand Ave.
Chicago, IL 60611
Phone: (312) 527-1000
There are so many ways to play at Chicago Children’s Museum, located on historic Navy Pier. Climb on our schooner, hide in a tree house, construct a skyscraper, tinker with real tools, fish in a river, and explore art and so much more. There are floors of fun for children, from birth through early-elementary school, and their families to learn and play together. Check the calendar of events for daily programs, and plan on having an awesome time Hours: 10 a.m. – 5 p.m. daily; 10 a.m. – 8 p.m. Thursday. Admission: $14 – Adults and children (1 and older), $13 – seniors, Children under 1 are free. Check the website for extended summer hours.

Adler Planetarium
1300 S. Lake Shore Dr.
Chicago, IL 60605
Phone: (312) 922-7827
The Adler Planetarium—America’s First Planetarium—is more than a museum; it is a laboratory, a classroom, and a community exploring the Universe together. Each year, over 550,000 visitors experience the museum’s interactive exhibitions, live planetarium shows, hands-on, minds-on STEM education programs, and world-class collections. The museum’s scientists, historians, and educators inspire the next generation of explorers and invite you to explore space with us. The Adler is located on Lake Shore Drive in Chicago’s Museum Campus. Please visit for admission rates, hours and more information.

The Field Museum
1400 S. Lake Shore Dr.
Chicago, IL 60605
Phone: (312) 922-9410
Leisure Visitors: Discover Sue, the world’s largest and most complete T. rex ever found! Descend into an Egyptian tomb and see 23 Egyptian mummies and 5,000 year-old hieroglyphics, shrink to 1/100th of your natural size and get a bug’s-eye view in Underground Adventure, come nose-to-nose with the man-eating lions of Tsavo, walk among dinosaurs in Evolving Planet or explore 13,000 years of history from the Ice Age Mammoth hunters to the temples of the Aztecs in the Ancient Americas Hall. Experience Chicago’s only completely digital 3-D theater featuring “Waking the T.Rex.” Open daily 9am-5pm, last admission at 4pm. Adults $15, students & seniors $12, children (4-11) $10. Some exhibits require additional ticket. Ongoing: “Sue” – the T.Rex; Underground Adventure; Evolving Planet, Ancient Americas, Inside Ancient Egypt. Meeting Professionals: The Field Museum is Chicago’s most elegant and unique setting for special events. Whether it is an intimate dinner for 10 or a rockin’ reception for 10,000, we can accommodate your needs. Let us treasure you and your guests by providing superior service and priceless exhibitions to experience. Year round your groups can enjoy more than 35 world-renowned exhibitions. Don’t miss our Mammals of Asia and Native American Halls; Explore inside Ancient Egypt, with its mysterious mummies and dazzle your guests with our Hall of Gems. Daytime meeting space, theater space and outdoor terraces are also available. Travel Professionals: Groups of ten or more can enjoy discounted admission to The Field Museum! Home to SUE, the world’s largest, most complete T. rex ever found! Discover 23 Egyptian mummies, the Halls of Gems and Jades, a journey to the ancient Incas and Aztecs and 4 billion years of life on earth inside our expanded dinosaur hall! Enhance your group’s experience with a docent led tour, a behind the scenes experience or a lunch with the man-eating lions of Tsavo! Located on Chicago’s Museum Campus, The Field Museum also has dining facilities, performance and clinic opportunities and an unbeatable view of Lake Michigan and Chicago’s downtown skyline.

Navy Pier
600 E. Grand Ave
Chicago, IL 60611
Phone: (312) 595-5300
Historic Navy Pier® is Chicago’s lakefront playground with over 50 acres of parks, shops, restaurants, entertainment and attractions. Navy Pier is the Midwest’s #1 attractions with more than 8 million visitors a year. Enjoy a ride on the Ferris Wheel, musical carousel, Wave Swinger and miniature golf course. Visit the Chicago Children’s Museum, Chicago Shakespeare Theater or the Navy Pier IMAX® Theatre. Take a ride on a tour boat or dining cruise ship. Fireworks on Wednesdays at 9:30 p.m. and Saturdays at 10:15 p.m. between Memorial Day and Labor Day. Navy Pier is home to over 170,000 square feet of flexible meeting space, including the historic Grand Ballroom, Festival Hall exhibition space, a rooftop tent and 36 meeting rooms available for private and public events. Visit www.NAVY for more information.

Art Institute of Chicago
111 S. Michigan Ave
Chicago, IL 60603
Phone: (312) 443-3600
No trip to Chicago is complete without a visit to the Art Institute. Consistently rated among the world’s top museums by TripAdvisor travelers, the Art Institute of Chicago is home to the greatest collection of Impressionist paintings outside of Paris, including works by Monet, Renoir, Seurat, and Van Gogh. Explore the Renzo Piano¬–designed Modern Wing and its extraordinary collection of works by Chagall, Dalí, Matisse, Picasso, and Pollock, and visit the Ryan Learning Center, a free space offering programs and art-making activities for the whole family. With a wide variety of special exhibitions, daily gallery tours, performance programs, and more, the Art Institute has something for everyone! Hours: The museum is open daily 10:30–5:00; Thursdays 10:30–8:00; and closed Thanksgiving, Christmas, and New Year’s days. Admission: Complete admission information is available at Purchase tickets online or take advantage of CityPASS for up to 50% off combined admission to the Windy City’s top attractions. A list of hotel partners offering exclusive packages that include museum admission is available at Professional events: The Art Institute offers gallery spaces, gardens, and auditoriums for gatherings large and small. Our professional planning experts create everything from catered receptions with private gallery viewing to elegant dinners in the Art Institute’s unique event spaces. Bon Appétit, the exclusive onsite caterer for the Art Institute, will exceed your expectations with seamless, sophisticated service and culinary excellence, preparing flexible menus that offer a variety of options. Call Bon Appétit at (312) 443-3530 to view our event spaces and begin planning your upcoming event. Visit for additional information.

Sky deck Chicago
233 S. Wacker Dr., 103rd Fl.
Chicago, IL 60606
Phone: (312) 875-9696
The Ledge at Sky deck Chicago is at Your Feet-Literally. Dare to Stand Out on the 103rd floor, with never before seen views. The 1,353 feet straight down, with a glass boxes extending 4.3 feet out from the Sky deck, providing never before seen views of Chicago. Enjoy 360 degree views spanning up to 50 miles and 4 states. The new, multimedia elevator ride gives visitors one of the fastest in the world, while referencing points of interest that match the ascending height. Atop the tallest building in the Western Hemisphere, Sky deck Chicago is a “one stop Chicago” experience featuring museum quality interactive exhibits. Open daily. 9-10pm March – Oct; 10-8pm Oct – February. Multi-language maps available. Groups of 20 or more receive discounts.

Shoreline Sightseeing Company
Navy Pier, 600 E. Grand Ave.
Chicago, IL 60611
Phone: (312) 222-9328
Join Shoreline for a dramatic, guided Architecture River Tour, exciting Classic Lake Tour or thrilling Fireworks Tour! Discover why TripAdvisor named Shoreline’s Architecture Tours the most popular tour in America in 2017! Our expert, entertaining guides will share the inside stories behind Chicago’s world-famous landmarks and dramatic history. Learn how Chicago rose from the ashes of the Great Fire of 1871 to become the birthplace of the skyscraper and the home of modern American architecture as you view more than 40 landmarks by world-famous architects. Shoreline’s Classic Lake Tours cover the entire panorama of Chicago’s world-famous skyline and are accompanied by professional narration on the city’s history and landmarks. Shoreline is also famous for Fireworks tours with two options; Architecture/Fireworks Tour or Lake Michigan Fireworks Tour. See our website for complete details on all cruises, tours and special events, including popular Brew Cruises and Wine Tasting Cruises. Day and evening departures from multiple docks April through November. Great group rates and private charters. March- November. Shoreline also offers Water Taxis from multiple docks including Navy Pier, Museum Campus, Michigan Ave. Bridge and Willis Tower May through October.

Chicago’s First Lady Cruises
112 E. Wacker Dr. on Chicago’s Riverwalk
Chicago, IL 60601
Phone: (847) 358-1330
Welcome to the Official Chicago Architecture Foundation (CAF) River Cruise aboard Chicago’s First Lady Cruises, Chicago’s #1 tour based on TripAdvisor reviews and the ultimate way to see Chicago from the water. Experience a fascinating, 90-minute journey through Chicago’s diverse riverfront architecture as passionate, CAF-certified volunteer docents provide a detailed narrative of Chicago’s various architectural styles and the stories of the people who designed and built the city. Cruises depart daily March 31 – November 8, 2018 from Chicago’s Riverwalk. Individual tickets start at $43.53 (plus tax) and can be purchased at the dockside box office, CAF store or Specialty architecture cruises include the Capture Chicago Photography Cruise (Summer Saturdays and Sundays at 9am) and the popular Twilight Cruise (select summer evenings at 7:30pm). Group tours are available for $26 and up (based on day and time) and may reserve in advance. Groups of 10 or more may be booked by calling the Chicago Architecture Foundation at (312) 922-8687 or emailing        

Wendella Tours & Cruises
400 N. Michigan Ave.
Chicago, IL 60611
Phone: (312) 337-1446
Family-owned and operated since 1935, Wendella is Chicago’s Original Architecture Tour. Offering the greatest variety of tours and cruises on the Chicago River and Lake Michigan, Wendella is the ultimate Chicago experience. In addition to tours and cruises, Wendella owns and operates the Chicago Water Taxi which provides transportation along the Chicago River.



Two airports serve Chicago. O’Hare International Airport (ORD) is located 18.7 miles from the Hilton Chicago and is one of the largest airports in the world.

Midway International Airport (MDW) is located 10.4 miles from the Hilton Chicago and offers another convenient travel option.

Visit for details on parking, amenities, flight status, terminal maps and more for both O’Hare and Midway airports.




Parking in Chicago is at a premium. We strongly recommend public transportation and cabs/Uber for local transportation. Visit the Chicago Transit Authority website for maps and schedules of the local bus and train service. Self-parking at the Hilton Chicago is $62/day (garage); $75 valet.

To / From Airports
  • The Chicago Transit Authority serves both airports for easy and economical travel. The 24-hour CTA Blue Line connects directly to O’Hare and the CTA Orange Line connects directly to Midway.
  • From Midway Airport to Hilton Chicago: Take the Orange Line to Downtown (to Adams and Wabash)  – Short cab ride to the hotel from the station.
  • From O’Hare Airport to Hilton Chicago: Take the Blue Line to Downtown (to Harold Washington or LaSalle station) – Short cab ride to the hotel from the station.
  • GO Airport Express provides shared ride services to all downtown/suburban hotels and many businesses. Pair fares and group discounts are available.
  • By Cab: Expect fares from $40 – $60 one-way depending on traffic.
  • By Shuttle: Expect fares from $40 – $50 round-trip from O’Hare (see ground transfer desk in terminal for a large variety of shuttle options)
  • Uber: O’Hare now has a designated Ride Share lane for Uber. About $25 for single riders to the Hilton Chicago.



We recommend reserving parking in advance with SpotHero.

SpotHero is a parking reservation service that connects drivers to discounted, convenient parking. Download the SpotHero iPhone | Android app or click the SpotHero button below to find and reserve your parking spot near the Hilton Chicago at a great price!

New users can download the app and enter promo code ACRM for an extra $5 off parking. That’s $5 off already discounted rates!

SpotHero Button

Questions? Call SpotHero: +1.312.566.7768


From pets to dining options to free lobby WiFi, the HILTON CHICAGO makes the most of a Guest’s stay in the Windy City with superior services, amenities and extras that Guests need, expect and deserve.


  • Audio/Visual Equipment Rental
  • Business Center
  • Business Phone Service
  • Cellular Phone Rental
  • Dictation machines
  • Fax
  • Meeting Rooms
  • Photo Copying Service
  • Printer
  • Wireless Internet Access


  • Children’s Menu
  • Cribs
  • Family Package Offered
  • High chairs


  • Automated Teller (ATM)
  • Baggage Storage
  • Bar Area
  • Barber Shop
  • Beauty Salon
  • Concierge Desk
  • Electric Service
  • Elevators
  • Foreign Currency Exchange
  • Gift Shop
  • Laundry/Valet Service
  • Lounge
  • Luggage Hold
  • Multi-Lingual Staff
  • Room Service
  • Safety Deposit Box
  • Shoe Shine Stand


  • Fitness Room
  • Jogging Track
  • Pool
  • Running Track
  • Walking Track


The Following Features Are Available:

  • Accessible Rooms
  • Accessible business center
  • Accessible concierge desk
  • Accessible exercise facility
  • Accessible guest rooms with mobility features with entry or passage doors that provide 32” of clear width
  • Accessible hotel restaurant
  • Accessible parking
  • Accessible parking spaces for cars in the self-parking facility
  • Accessible public entrance
  • Accessible route from the accessible public entrance to the accessible guestrooms
  • Accessible route from the accessible public entrance to the registration area
  • Accessible route from the hotel’s accessible entrance to the meeting room/ballroom area
  • Accessible route from the hotel’s accessible public entrance to at least one restaurant
  • Accessible route from the hotel’s accessible public entrance to the business center
  • Accessible route from the hotel’s accessible public entrance to the exercise facilities
  • Accessible route from the hotel’s accessible public entrance to the spa
  • Accessible route from the hotel’s accessible public entrance to the swimming pool
  • Accessible swimming pool
  • Accessible transportation with advance notice
  • Assistive listening devices for meetings upon request
  • Closed captioning on televisions or closed captioning decoders
  • Public Areas/Facilities accessible for physically challenged
  • Service support animals welcome
  • TTY for guest use
  • Valet only parking
  • Van-accessible parking in the self-parking facility


If you receive a solicitation via email or telephone from any third-party/vendors incorrectly identifying themselves as an official ACRM housing representative, we ask that you please delete the message immediately, ignore any further requests, and contact, +1.703.435.5335 immediately.

ACRM does not endorse booking hotel reservations via another company or source and the Hilton Chicago will not contact you to encourage bookings. We ask that you contact the official headquarters hotel (the Hilton Chicago) directly to secure your accommodations.

Hotel rates for Single/Double rooms:
Attendee rate – $252 plus taxes 
Government rate- $212 plus taxes

Call in codes for 1.877.865.5320
Main Block: CRM
Government Block: CRMG


What is Hotel Room Poaching?

Room poaching is a practice that is carried out by third-party companies unaffiliated with ACRM that act as travel agencies, wholesalers, destination management companies, or exhibition services, to solicit attendees and exhibitors for room reservations. Often room poachers misrepresent themselves as the official housing provider and contact registrants and exhibitors by fax, email or phone with offers for cut-rate reservations. When responding to an email prompting you to reserve your room, please check the “from” field to ensure the sender is ACRM.

Room poaching poses numerous problems for you and ACRM:

  • Room poachers often do not deliver on promises to customers. When participants arrive, the reservations are non-existent or the hotels booked are located far from the conference.
  • Sometimes the rooms have been canceled with hefty cancellation charges placed on the guest’s credit card.
  • When attendees book outside the reserved ACRM room block, ACRM could be held financially liable to the hotels under contract, creating a negative perception of the conference and decreasing our negotiation power for future events.

If you have questions or concerns about booking your hotel reservations, please contact, +1.703.435.5335 for assistance.

Child Care

Sitters Studio (On-site services only)
Chicago, IL 60604
Phone: (312) 890-8194
Sitters Studio is a unique arts-based babysitting agency, headquartered in New York City that provides families with artistic caregivers and creative childcare solutions. We are a full service agency that tailors childcare to the needs of each family through our babysitting services in New York and Chicago.

College Nannies + Sitters + Tutors
1000 W. Diversey Pkwy., #234
Chicago, IL 60614
Phone: (773) 697-9326
Contact: Laura Horwitz
Special Event Childcare programs. We provide safe, reliable and fun role model care so you can relax and enjoy your event, without worrying about the children! Bar/Bat Mitzvahs, Weddings, Galas, Family Reunions, Fundraisers, and more! We’re Professional. There are sitters, and then there are College Sitters. Ours truly stand out from the crowd. And when you get down to it, shouldn’t the person taking care of your children be exceptional? College Nannies + Sitters + Tutors is the nation’s most respected, complete and professional resource helping busy families raise smart, confident, well-adjusted kids. Since 2001 we’ve built local professional teams across the country who’ve helped hundreds of busy parents carve out time for themselves.


Adult Care Assistance
Special Needs Chicago
507 S. Naperville Rd.
Wheaton, IL 60187
Phone: (630) 668-9999
Contact: Michelle Dacy
Special Needs Chicago provides wheelchair accessible transportation throughout the Chicago metropolitan area 24/7/365.

Adult Daycare Resources
Caring com
Adult daycare programs are a godsend for families who can’t afford full-time, in-home care and need some way to keep their loved ones busy and engaged in a safe, supportive, supervised place. Many adult day programs offer door-to-door transportation, at least one hot meal, activities, and a range of health services (depending on state licensure requirements). Family caregivers often find that this option allows them to keep working — or take a periodic much-needed break from caregiving.
Adult daycare is best for seniors with physical or mental limitations; some adult day programs are specially set up to serve memory-impaired seniors.
Adult day programs may be part of stand-alone adult daycare centers, specifically set up to provide daycare to seniors, or they may operate within community centers or assisted living facilities.



This place is beautiful. The Hilton Chicago is the optimum headquarters with superb onsite amenities + easy access to the best of Chicago.

  • SAVE TIME — staying right in the ACTION the ultimate venue for efficient collaboration
  • SAVE MONEY — book your room through ACRM and SAVE
  • CONVENIENCE — you are only an elevator ride away from courses and meeting and located right on the famed Michigan avenue — smack in the middle of city hotspots — Grant Park, museums, Navy Pier, and more
  • HEALTH CLUB — on the 8th floor, it’s the largest hotel gym in Chicago with indoor pool and hot tub an indoor running track, strength training and cardio equipment, Synergy 360, and sundeck with views of the Chicago skyline.
  • HHONORS Club — join the Hilton Honors through the ACRM Fast Track to GOLD program and get EXTRA points and all the cool member benefits including digital check-in.
  • Get the HHONORS APP — TIP: It’s really VERY handy

BOOK NOW to enjoy the SAVINGS and CONVENIENCE of staying on-site at the headquarters hotel.

Hotel rates for Single/Double rooms:
Attendee rate – $252 plus taxes 
Government rate- $212 plus taxes

Call in codes for 1.877.865.5320
Main Block: CRM
Government Block: CRMG


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Note: Presenters, sessions, and room assignments are subject to change. Please check the Online Program for the latest.


ACRM | 11654 Plaza America Drive, Suite 535 | Reston, VA 20190-4700 | TEL: +1.703.435.5335 | FAX: +1.866.692.1619 | EMAIL:


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