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ACRM Pandemic Webinar Series image

THU 2 APRIL // 1:00 PM – 2:00 PM EDT

American Occupational Therapy Association (AOTA)

With Guest Speakers: Monica Wright, CPC, CPMA, CPCO, Manager for Coding and Payment Policy &
Tammy Richmond, MS, OTRL, FAOTA,
Telehealth expert


This course sheds light on information needed for telehealth practice as it relates to Occupational Therapy, covering important guidelines and resources.


Upon completion of the webinar, learners will be able to:

  1. Understand telehealth’s role in occupational therapy
  2. Understand the key differences between telehealth and e-visits
  3. Identify telehealth payment guidelines and resources



Monica Wright imageMonica has over 20 years’ experience in coding, billing and practice management. She has three certifications and has taught coding and billing to students, physicians, and staff of private medical practices and within hospital settings. She currently serves as Manager, Coding and Payment Policy at AOTA.



Tammy Richmond imageTammy Richmond, MS OTR/L, FAOTA is a leading expert in clinical rehabilitation and wellness services with over 30 years of experience. She is a consultant in practice operations and management, and an entrepreneur and leader in advancing emerging practice areas, including telehealth. Ms. Richmond’s interest in telehealth began in 2008. Since that time, her name has become synonymous with telerehabilitation as she is a recognized leader in this emerging area. Ms. Richmond served as Chair of the Telerehabilitation Special Interest Group of the American Telemedicine Association and has co-authored national and international standards and guidelines and spearheaded policy initiatives to facilitate telehealth innovation, practice adoption and reimbursement.

Ms. Richmond is also a leader in administrative and clinical management and is the author of a best-selling practice management textbook. Overall, she has authored 20 professional publications, has given over 100 professional presentations, and guest lectures year round at a leading teaching institutions, such as the University of Southern California, Division of Occupational Science and Occupational Therapy, (USC).

Ms. Richmond is a recognized expert and mentor in private practice, entrepreneurship, marketing, reimbursement, and policy. She has dedicated the last 15 years to volunteer leadership and service in state and national professional organizations including the Occupational Therapy Association of California (OTAC), the American Occupational Therapy Association (AOTA), and the American Telemedicine Association (ATA).

Ms. Richmond also serves on several organization committees and professional workgroups including; OTAC Policy, Practice and Reimbursement Committee, AOTA Telehealth Ad Hoc Committee, ATA Telerehabilitation Special Interest Group (Chair), American Medical Association Telehealth Coding Workgroup, and past UnitedHealth/OPTUM Professional Advisory Council.
For fun, Ms. Richmond serves on the advisory team for two other telehealth start-ups; MFaST, a 3D ROM measurement tool and PersonalRN, m-health patient population post- acute monitoring tool.


1:00 – 1:05 PM:   Introduction and Objectives

1:05 – 1:45 PM:   Presentation

1:45 – 2:00 PM:   Q & A




CME/CEUs iconIMPORTANT: To obtain Continuing Education (CE) credit, you are required to sign-up for CE prior to or immediately following the live webinar and remit non-refundable payment of $29.00. Continuing Education credit is NOT available to those viewing the recorded webinar.


General Objective for the Webinar Series: Identify practice parameters in the provision of rehabilitation services through telehealth.

Target Audience: Rehabilitation professionals, Occupational Therapy practitioners and other related specialties.

Occupational Therapy: A certificate of attendance for 1.0 contact hours will be provided at the conclusion of this activity

Content Level: Introductory

First Content Focus: Professional Issues: Legal, Legislative & Regulatory

Second Content Focus: Occupational Therapy Process: Intervention

Course Keywords: CPT/Coding, Professional Issues, Technology

Partial credit will not be offered. Requirements for credit include full attendance at the workshop and participation in discussion, completion of course evaluation and post-test.

For questions regarding credit, special needs and accommodations, cancellations and other requests, please contact Maria Cecilia Alpasan or call +1.310.423.5243. For information on grievances related to this workshop, please include the name and date of this workshop and submit the complaint to the contact provided above.


There is no commercial support for this activity. CSMC is offering this course as a co-sponsor with the American Congress of Rehabilitation Medicine. Acknowledgements will be made at the beginning of the educational event.

The following faculty have these relevant financial or non-financial relationships to disclose:

  • Monica Wright – Salary, AOTA
  • Tammy Richmond – Member AOTA, Owner Telehealth Company

Participants will receive disclosure information at the beginning of the workshop.

CSMC staff, as part of the planning committee for this workshop, and in its role as an approved provider in this offering, have no relevant financial or non-financial relationships to disclose. American Congress of Rehabilitation Medicine is a co-sponsor for this educational activity.

AOTA Approved Provider CE logo“The assignment of AOTA CEUs does not imply endorsement of specific course content, products, or clinical procedures by AOTA”.